I remember sitting across from a client last November—a man who had built a successful landscaping business from nothing but a used truck and sheer...
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I was sitting across from a client last Tuesday—a lovely woman running a boutique B&B in the Maritimes—who looked like she hadn't slept since...
I was sitting across from a client last Tuesday—a woman who makes the most incredible hand-thrown ceramics, by the way—when she dropped a stack of...
I was sitting in my office last Tuesday, staring at a crumpled thermal receipt that looked like it had been through a car wash, when I realized just...
I was sitting in my office last Tuesday, staring at a crumpled, coffee-stained receipt for a "Leadership Intensive" that looked more like a weekend...
I’ll never forget the look on a client's face last April—the kind of hollowed-out stare you only see after a long, losing curling match. He had...
I was staring at a particularly depressing shoebox of crumpled thermal receipts last Tuesday—one of my all-time contenders for the "worst...
I was sitting at my desk last Tuesday, staring at what I can only describe as a "crime scene" of crumpled thermal paper and coffee-stained napkins,...
I spent Tuesday afternoon staring at a client’s ledger that looked less like accounting and more like a crime scene involving a spilled espresso and...
I remember sitting in my office last November, staring at a client’s face—a man who had run a successful landscaping crew for fifteen years—as he...